Red Cross helpline
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Welcome to Iceland
This website aims to share accurate and up-to-date information about the services and rights that are available to asylum seekers,their accessibility and limitations.
This website is managed by the Icelandic Red Cross. The aim of this website is to answer the inquiries and concerns raised by the asylum seekers in Iceland through our consultations and activities.
The rights and services described are verified by the relevant practitioners and the Red Cross service providers. The information reflects the most common practice for specific set of services or location.
Emergency services
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Learn about your legal and human rights as an asylum seeker in Iceland, along with access to legal aid, healthcare and education during the application process.
Find available services in your area by entering your location. Explore offerings from shelters, food, and health to legal aid and more, tailored to your needs.
Find essential contact details for the Red Cross, including phone numbers and email addresses, alongside recent updates and additional information available on our social media and other platforms.
Report any form of harassment or file a complaint about services in a secure and confidential manner. Find guidance on the process and what to expect after filing a report.
Social Media
Our Facebook group where we advertise social activities run by Red Cross volunteers for asylum seekers and refugees in Iceland.
Our Facebook community page where we advertise information about our social integration projects and our social activities run by Red Cross volunteers for refugees in the Capital Area.
Services in your area
Find available services in your area by selecting your location. Explore offerings from shelters, food, and health to legal aid and more, tailored to your needs.
Services based in Akranes are available to the asylum seekers based in Akranes and, also for those that are based in Glymur (Hvalfjörður)
Some asylum seekers are based in Akureyri. Information about available services for the asylum seekers in Akureyri can be found here..
Some asylum seekers are housed in Hotel Glymur in Hvalfjörður. Read here how the services are most commonly delivered or accessed.
Some of the asylum seekers are also living in Hafnarfjörður. You can read here about available services.
If you live in Kopavogur, you can see here the locations that are available to you and the asylum seekers in this municipality.
If you are housed in Laugarvatn, you will likely have some of the services available in Selfoss or other locations. Here you can learn more about it.
If you live in housing units in Reykjanesbær: Keflavík, Ásbrú, Njarðvík and Suðurnesjabær, you can read here where and when the services are most commonly accessed.
